27 April 2013

IT Guys... Self-proclaimed Gods of the Workplace

Something my mom might do...
... Or maybe just my workplace. 
Either way, I sometimes feel they lord the fact they're computer literate over you. Which isn't very nice, or encouraging. 
I'm pretty damn proud I haven't blown my computer up (as of yet) and haven't screwed it up irreparably (again... fingers crossed). 
Small victories where I'm concerned. As long as I'm slightly less useless at handling technology than my mom, I'll be happy. 
I'm more of a hand-written-papers girl if I'm honest. Something that drives our IT guy crazy. His face is priceless when I hand him my translations on paper... 

'What format is this?'
'Erm... paper?'
'How do I convert it?'
...

I've explained to him that I find it easier to do translations by hand, but he's still baffled by my choice of pen and paper. 
I keep receiving tonnes of emails a day with a lot of (mostly) useless links, to apps I'll never use or pages I'll never visit. 
And no explanations, just a bunch of links I promptly ignore... (whoops).
But one thing I really hate when dealing with IT guys (ok, I know I'm generalising... but this is the kind of people I've dealt with), is when they talk down to you like a small child just because you can't grasp some IT concept. 
I mean, I don't start patronising him for not being able to quote Keats or Shakespeare (not that I can either... but not the point). 
I think I'm a pretty fast learner, and if you took the time to explain I'd probably get by. But no, it's as if I'm not worthy of the time and get brushed off as that 'kid in the English department who doesn't know her .pdf from her .doc'.
What he doesn't count on is my stubbornness, which means I'd rather troll Google to find a solution to my problem than head up to IT to get the annoying child treatment. This has resulted in me becoming slightly more tech savvy in the past few months. 
Because when I do have to brave the IT department, its like walking repeatedly into a brick wall. It seems to take forever to transmit what you need to them because you attempt it in 'normal' speak and they counter in 'ITish' and then you have to convince them it's a legitimate change which can last about a day of back and forth between your desk and IT department.
... All this, so that by then end of the week nothing has changed, and you have to repeat the process again come Monday.
Who said being an adult was fun?